Spinyoo Casino Privacy Policy

At Spinyoo Casino, we are deeply committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you access our platform at spinyoo.com. We encourage you to read this document carefully to understand our practices and your rights as a user of our services.

Who We Are

We are White Hat Gaming Limited, the operator of Spinyoo Casino. Our platform is licensed and regulated by the UK Gambling Commission (licence number 52894) and the Malta Gaming Authority (MGA/B2C/370/2017). These licences require us to maintain the highest standards of data protection and responsible gaming practices. If you have any questions about this policy, you may contact us at support@spinyoo.com.

Information We Collect

When you register for a Spinyoo Casino account or use our services, we may collect the following categories of personal data:

Identity data: your full name, date of birth, and copies of identification documents
Contact data: email address, postal address, and telephone number
Financial data: payment method details, transaction history, and withdrawal preferences
Technical data: IP address, browser type, device identifiers, and login data
Gaming data: your activity on our platform, including game history, session durations, and wagering behaviour
Marketing preferences: your consent choices regarding promotional communications
Verification data: documents required for KYC (Know Your Customer) compliance

We at Spinyoo Casino collect this information through registration forms, cookies, payment processors, and direct communications with our support team. We only collect data that is necessary and proportionate to the purposes outlined in this policy.

How We Use Your Data

Our Spinyoo Casino platform uses your personal information for the following purposes:

To create and manage your account, including processing your Spinyoo login and verifying your identity
To process deposits and withdrawals using methods such as Visa, Mastercard, PayPal, Trustly, Skrill, Neteller, and Bank Transfer
To deliver our gaming services, including access to 3,500+ games from providers such as Pragmatic Play, NetEnt, Play'n GO, and Evolution
To administer bonuses, promotions, and loyalty rewards through our Yoo Club programme
To comply with legal and regulatory obligations imposed by the UKGC and MGA
To detect and prevent fraud, money laundering, and problem gambling behaviour
To send you service-related communications and, where you have opted in, marketing messages about our Spinyoo Casino bonuses and promotions
To improve and personalise your experience on our platform

Legal Basis for Processing

We at Spinyoo Casino process your personal data on the following legal grounds:

Contract performance: We need your data to provide the services you have signed up for
Legal obligation: We are required by law to verify your identity, monitor transactions, and maintain records
Legitimate interests: We process certain data to prevent fraud and improve our services
Consent: Where you have given us explicit permission, for example to receive marketing communications

Cookies and Tracking Technologies

Our Spinyoo Casino website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and support our marketing activities. These include essential cookies required for site functionality, analytical cookies that help us understand how players interact with our platform, and advertising cookies used to deliver relevant promotional content.

You may manage your cookie preferences at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our platform, including your ability to complete the Spinyoo login process.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary:

Payment service providers processing your transactions
Game providers delivering content on our Spinyoo Casino platform
Regulatory authorities including the UKGC and MGA
Identity verification and fraud prevention services
IT infrastructure and cloud service providers
Marketing and analytics partners, subject to appropriate data protection agreements

All third parties we work with are contractually required to handle your data securely and in accordance with applicable data protection legislation.

International Data Transfers

As an international platform serving players across multiple markets, our Spinyoo Casino operations may involve transferring your personal data to countries outside the European Economic Area. Where such transfers occur, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant data protection authorities.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum of five years after account closure, as required by our regulatory obligations. Financial records may be retained for longer periods in compliance with anti-money laundering legislation. When your data is no longer required, we will securely delete or anonymise it.

Your Rights

Under applicable data protection laws, including the UK GDPR and EU GDPR, you have the following rights regarding your personal data held by Spinyoo Casino:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You may ask us to correct inaccurate or incomplete data
Right to erasure: In certain circumstances, you may request the deletion of your data
Right to restrict processing: You may ask us to limit how we use your data
Right to data portability: You may request your data in a structured, machine-readable format
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact our support team at support@spinyoo.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your national data protection authority.

Security Measures

We take the security of your personal information seriously. Our Spinyoo Casino platform employs industry-standard security measures including SSL encryption, two-factor authentication options, and strict access controls to protect your data from unauthorised access, loss, or misuse. Our systems are regularly audited and monitored to maintain the highest possible security standards.

Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered on Spinyoo Casino, we will immediately close the account and delete all associated personal data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through our website or via email. We encourage you to review this policy periodically to stay informed about how we protect your data at Spinyoo Casino.

By continuing to use our platform following any updates, you acknowledge the revised policy. If you have any questions or concerns about this Privacy Policy, please do not hesitate to reach out to us at support@spinyoo.com.

Content updated: July 24, 2026